Oct. 21, 2003 Online Since 1996 Vol 78 No. 16

The Appalachian | News | Business Affairs

Shepherd System links faculty, administration
by David Forbes
Staff Writer
   The Office of Business Affairs has done their best to communicate with faculty about on campus construction, and wants to co-operate further, Vice Chancellor for Business Affairs Jane P. Helm said Friday.
    “I’d say we’ve definitely tried to improve on communication. We can’t always do what we’re asked, but we try to be receptive,” Helm said. “One of the issues we’ve always run into at this university is that no project we’ve done has been funded at the level the faculty like to see.”
    Last Monday, Faculty Senate passed a resolution stating that Business Affairs has not cooperated with faculty enough on construction, and called for more cooperation.
    Several senators voiced complaints about an alleged lack of concern from Business Affairs.
    Helm said some complaints are inherent to any construction project, specifically the complaints about sand on the sidewalks.
    “Yes, you can go sweep the sand off, but vehicles move through every day with more of it. There’s only so much you can do about that,” Helm said.
    Dr. Wilbur H. Ward, associate vice chancellor for academic affairs, said the relationship between Business Affairs and faculty has usually been good.
    “It has been awhile since we’ve had a Vice Chancellor for Business Affairs so attuned to the university’s academic mission as [Helm] is. She cares a lot about faculty and students on this campus,” Ward said. “There are miscommunications between the faculty and [administration] about construction, and that’s what we need to work on, but it’s not a problem that originates in the office of Business Affairs.”
    One of Business Affairs’ methods to increase communication with faculty is the “Shepherd System,” in which a faculty volunteer acts as a liaison to improve communication, Helm said. This system is already in place at Walker Hall, Rankin Hall and Belk Library, and may be expanded to other buildings in the future.
    Dr. Norman E. Clark, associate professor in the department of communication, has been a “shepherd” with the Walker Hall renovations for several months, and said the system simplifies communication.
    “The shepherd acts as a go-between for the faculty, the contractors and the [administration],” Clark said. “I communicate both ways. I take information I get from either the contractors or the design and construction office and pass it to the faculty in the building, and if faculty have concerns, they bring them and I send them to the right people.”
    Clark said he believes the system works well, but construction still poses problems.
    “Things go well when the system has been used. There were some problems earlier when faculty were just going to the dean,” Clark said. “When they knew there was one contact person, things went more smoothly.
    “There are still problems. There are complaints faculty have that nothing can really be done about. The work has to be done, and there’s a certain amount of inconvenience and disruption that comes along.”

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